Contract Administrator (FM)

Job Role: Contract Administrator (FM)

Working Hours: 40 Hours

Location: Head Office


A demanding position which requires an individual to work flexibly and also be able to use their own initiative in a fast-moving environment.  The successful candidate preferably should have experience in planned and responsive maintenance in mechanical, electrical or compliance background.


Handling telephone enquiries.

Scheduling works on a daily basis via the company software system

Liaising with suppliers

Liaising with clients

Data input and processing

Uphold Data Protection Policies

General office duties

Undertake any other duty deemed necessary by Management, to ensure the efficient running of the business

Health & Safety:

Adhere to all health & safety regulations and company policy at all times

Report any accidents or issues regarding health & safety appropriately

Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed

Observe & follow all manual handling practices


Grade C or above in English and Maths at GCSE Level (Higher and Further education desirable)

Computer literate, particularly with knowledge of Word and Excel

Administration qualification or demonstrable 5 years’ experience required

Excellent demonstrable customer service

Experience of dealing with the general public in a professional manner

Demonstrable experience of working within a performance driven environment and to tight deadlines ensuring KPI’s are delivered


The successful candidate should:

Be capable of working on own initiative

Ability to work methodically and with attention to detail

Good communication and organisational skills

Have a good timekeeping and attendance record

Have the ability to work with a wide range of people

Be a good team player

Demonstrate ability to follow written and verbal directions

Demonstrate a flexible attitude towards assigned tasks

Be reliable & committed

Have ability to work to deadlines

Participate in overtime when required (including weekends)

Have ability to take on new skills

Have a positive approach to continuous improvement processes and techniques

In addition, The role may also require the successful candidate to undertake work specific training on the job or externally

No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from
time to time which are broadly consistent with those in this Job

Job Type: Full Time

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